Black Belt Training

The Kano method, influenced by Herzberg's 2-Dimensional Theory, provides a comprehensive approach to understanding customer satisfaction and quality management. By focusing on firsthand experiences, positive and negative quality elements, and addressing latent requirements, businesses can better meet customer needs and ensure long-term success.

Dive into the Analyze phase of the DMAIC process in Lean Six Sigma, where teams identify the root causes of problems and develop a deeper understanding of the issues at hand. Discover the objectives, tools, and techniques used in this critical phase, such as Fishbone Diagrams, Five Whys, and Pareto…

Master the DMAIC methodology (Define, Measure, Analyze, Improve, Control) at the core of the Lean Six Sigma process improvement approach.

Material replenishment is a critical component of effective supply chain management. There are several types of material replenishment systems available, each with its own strengths and weaknesses. In this post, we will explore the different types of material replenishment systems including the Kanban System, Just-In-Time (JIT) System, Material Requirements Planning…