To upgrade and improve machine operators and maintenance staff skills it is necessary to develop Training Process Guides (TPG) or they also called job aids.

TPG Training – “Train the Trainer”

1. Objectives

Get basic knowledge on the components of your manufacturing site’s Training Process Guides (TPGs)
Understand the TPG process and your role and responsibilities on it.
After completing this training, have a clear understanding of how to use the TPGs when training the Operators

2. TPG Components

2.1 Getting Started

2.2 Job Map

This section explains what are the major Duties and Tasks for the job classification:

2.3 Module: Learning Objective

Learning Objectives

Condition + Observable Behaviour + Standard
- Example:
  - Given a knife jam, clear the jam and restart the Filler within 3 minutes

Content

Text, Pictures, Discovery Exercises, OPLs, Visualearn. Explains “how” to perform a task

Competency Checks

TPM Skill Level Matrix

2.4 Training Documentation/Records

Training Documentation Summary (Hand-out): Outlines: Employee training plan, review meetings, progress on modules, qualification
Skill Matrix (Hand-out)
Evaluation of Training (Hand-out) Feedback sheet to evaluate the effectiveness of the training material

TPG training process

3.2 Roles and Responsibilities

Roles	Responsibilities
TPG Coordinator	Develop the material in conjunction with Area Supervisors Train the Trainers in TPG concepts Audit execution of TPG training plans (based on records) Evaluate the effectiveness of training material (evaluation of training sheets)
Area Supervisor	Provide inputs to TPG Coordinator in order to develop the material Review TPGs (signature) Train the Shift Supervisors whenever there is a change in the TPGs Develop an overall training plan for Operators
Shift Supervisor	Train Operators according to Training Plan or whenever we have a new hire Provide Training records (Training Documentation Summary, Skill Matrix) to Production Analyst Evaluate the effectiveness of Training on people (results on the floor) Provide Training completion diploma to Operators
Production Analyst	Maintain training records in a central location Update training database. Keep Skill Matrix level records by Operator Prepare formal diploma for Operators and provide them to Shift Supervisor
Production & SQE Manager	Provide priority based on business needs Provide feedback to update TPGs and approve them (signatures)

3.3 TPG Document Control

Copy #	Resp.	Location	Forms	Special Comments
Master	TPG Coordinator	TPG Coordinator Office	TPG-F-01 Master Review and Approval Form TPG-F-02 Master and Copies Control Form	Original information, signatures. All sections including discovery exercises and training material
#1	Shift Supervisors	Souproom Office	TPG-F-04 TPG Copies #1 and #2 Logsheet	All sections except discovery exercises and training material
#2	Shift Supervisors	Souproom Office	TPG-F-04 TPG Copies #1 and #2 Logsheet	All sections except discovery exercises and training material
#3	Area Supervisors	Area Supervisor Office	TPG-F-03 Feedback Form	All sections including discovery exercises and training material

3.4 TPG Roll Out Roles and Responsibilities

Roles	Responsibilities
Area Supervisor	Train Operators according to Training Plan Provide Training records (Training Documentation Summary, Skill Matrix) to Production Analyst
Shift Supervisor	Train Operators according to Training Plan or whenever we have a new hire Provide Training records (Training Documentation Summary, Skill Matrix) to Production Analyst Evaluate the effectiveness of Training on people (results on the floor) Provide Training completion diploma to Operators
Production Analyst	Coordinate the Training Plan outlining trainees in the Production Schedule Maintain training records in a central location Update training database. Keep Skill Matrix level records by Operator Keep KPI updated and communicate them to the group
Production Manager	Ensure resources are available to complete the training plan Define priorities according to progress and restrictions found throughout the process