The Key Tool for Executing  Focused Improvement

  • Check – Observe, Collect Data
  • Analyze – Determine Root Cause
  • Plan – Formulate Actions
  • Do
    • Implement Plan
    • REVIEW – Monitor results and return to Check

Cap-Do form can be found here.

CAP-Do: The Check Phase

  1. Identify the Problem
    • “A state of difficulty that needs to be resolved”
    • “A question raised for consideration or solution”
  2. Understand the Ideal Situation
  3. Identify the Phenomenon
    • “Whatever, in matter or spirit, is comprehended by observation”
    • “Any state or process is known through the senses rather than by intuition or reasoning”

 Phenomenon Means: 

  • Observing the facts with our own
    eyes & all senses
  • The facts without presumption

CAP-Do:    Check Step 1

  1. Identify the Problem
    • “A state of difficulty that needs to be resolved”
    • “A question raised for consideration or solution”
  2. Understand the Ideal Situation
  3. Identify the Phenomenon

Check Step 1: Identify the Problem

  • Collect Data
  • Go to the “actual place”
    • Observe
    • Take Photographs / Videos
    • Interview
  • Collect Data*
    • Assemble all available related data from Loss Tree Analysis

CAP-Do:    Check Step 2 Understand the Ideal Situation

Machine

  • Equipment Sketches
  • Operational principles & model

Material

  • Material samples

Man & Method

  • Flow charts of the process
  • Forms and procedures

Check Step 3: Identify the Phenomenon

5W’s 1H* (Define the problem, show loss data)

  • What, When, Where, Who, Which, and How.
  • Requires information collected in CHECK Steps 1 & 2 to complete the 5W1H form and identify the “phenomenon”.
  • If there is not enough data from CHECK Steps 1&2, the 5W1H must be paused to get the data.
  • The cause is NOT assigned/implied in the Phenomenon statement.

What:

  • What thing or product did you see the problem?

When:

  • When did the problem occur?

Where:

  • Where did you see the problem? (Line/Machine/Location)
  • Where on the work or material did you see the problem?

Who:

  • Is the problem related to skill? (Skill dependant or independent)

Which:

  • Which trend (pattern) did you see the problem have?
  • Is the trend random or is there a pattern?

How:

  • How is the state different from a normal condition?

CAP-Do: The Analyze Phase

  • Determine Root Cause
    • 5 Why (Why-Why)
    • Principle of Operation
    • SEND Analysis
  • Formulate Possible Actions

CAP-Do: The Plan Phase

  • Review and Prioritize Possible Actions
  • Short and Long Term Actions
  • Assemble Required Materials
  • Write OPL’s
  • Schedule Work
  • Create OPLs

CAP-Do: The Do Phase

  • Safety Comes First
  • Implement Actions
  • Review
    • Observe Results
    • Hold the Gains
  • Return to Check

CAP – Do Activity Board Content

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