Define
- 1. Define CTQ
- QFD
- Scorecards
- Data Gathering
- 2. Develop a Charter
- 3. Define Performance Standards
Measure
- 4. Identify Data, Plan and Collect Data
- Data Gathering
- Detailed Process Mapping
- Value Stream Mapping
- Y=f(X)
- SIPOC
- Check Sheets
- 5. Measurement System Analysis
- Gauge R&R
- Basic Statistics
- 6. Finalize Performance Measures
- Basic Statistics
- FMEA
- Benchmarking
- Process Capability
- Process Control
Analyze
- 7. DefineEntitlement
- Benchmarking
- Process Capability
- Basic Statistics
- 8. Identify Variation Sources
- Cause and Effect Diagram
- Brainstorming
- NGT
- Regression
- 9. Screen Potential Root Causes
- Regression
- DOE
- FMEA
- Inferential statistics
Improve
- 10. Establish Transfer Function
- Simulation
- DOE
- FMEA
- Inferential statistics
- 11. Establish Operating Tolerances
- Basic Statistics
- FMEA
- Process Capability
- Lean Tools
- Value Stream Mapping
- Spaghetti Mapping
- 12. Confirm Results
- Basic Statistics
- Process Capability
- Data Gathering
Control
- 13. Measurement Systems Analysis
- Gauge R&R
- Basic Statistics
- 14. Determine Process Capability
- Process Capability
- Basic Statistics
- 15. Implement Control
- FMEA
- Control Plans
- Process Control
- Process Documentation & Training
- Transfer Ownership to Process Owners
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