**Define**

*1. Define CTQ*- QFD
- Scorecards
- Data Gathering

*2. Develop a Charter**3. Define Performance Standards*

**Measure**

*4. Identify Data, Plan and Collect Data*- Data Gathering
- Detailed Process Mapping
- Value Stream Mapping
- Y=f(X)
- SIPOC
- Check Sheets

*5. Measurement System Analysis*- Gauge R&R
- Basic Statistics

*6. Finalize Performance Measures*- Basic Statistics
- FMEA
- Benchmarking
- Process Capability
- Process Control

**Analyze**

- 7.
*Define**Entitlement*- Benchmarking
- Process Capability
- Basic Statistics

*8. Identify Variation Sources*- Cause and Effect Diagram
- Brainstorming
- NGT
- Regression

*9. Screen Potential Root Causes*- Regression
- DOE
- FMEA
- Inferential statistics

**Improve**

*10. Establish Transfer Function*- Simulation
- DOE
- FMEA
- Inferential statistics

*11. Establish Operating Tolerances*- Basic Statistics
- FMEA
- Process Capability
- Lean Tools
- Value Stream Mapping
- Spaghetti Mapping

*12. Confirm Results*- Basic Statistics
- Process Capability
- Data Gathering

**Control**

*13. Measurement Systems Analysis*- Gauge R&R
- Basic Statistics

*14. Determine Process Capability*- Process Capability
- Basic Statistics

*15. Implement Control*- FMEA
- Control Plans
- Process Control
- Process Documentation & Training
- Transfer Ownership to Process Owners

Am I to answer this 👆 questions and send it to you. Thanks